Promoting Excellence : Family Palliative Care Quality Survey A & B

University of Pennsylvania School of Nursing/Genesis Eldercare:Family Palliative Care Quality Survey A & B

The survey assessed the experience of the patient and/or family regarding end-of-life care received by a patient who had died while in the ElderCare program.

Evaluation Tools — Satisfaction/Perception of Care

University of Pennsylvania
School of Nursing
Hartford Center of Geriatrics
420 Guardian Drive
Philadelphia, PA 19104-6096

Neville Strumpf, PhD,RN
[email protected]

How the grantee used this instrument:
This survey was mailed to the families of nursing home residents who had died within the month. Those in group A were the control, while those in group B received team intervention from the Genesis ElderCare Research Project. Follow-up phone calls were made to both groups to urge completion and elicit concerns.

nursing home, long-term care, after death interview, caregiver perception of care, caregiver survey, satisfaction survey, family perception of care, nursing home, family members

To use this tool:
You may print and copy this tool for your own use from the website. Please credit source.

Developed by the University of Pennsylvania School of Nursing and the Genesis Palliative Care Center for this project.

To view this tool:
Left click on the download link to view the PDF document in your Web browser. Right-click on the download link to save the document to your computer.
pdf PDF 33 KB / 4 pages (Viewing PDF files requires downloading and installation of the free Adobe Acrobat Reader.)

Posted October 2004

University of Pennsylvania overview page

# UP04, type:satisfaction/perception_care

Promoting Excellence in End-of-Life Care was a national program of the Robert Wood Johnson Foundation dedicated to long-term changes in health care institutions to substantially improve care for dying people and their families. Visit for more resources.

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