Name:
University of Pennsylvania School of Nursing/Genesis Eldercare:Family
Palliative Care Quality Survey A & B
Description:
The survey assessed the experience of the patient and/or family regarding end-of-life
care received by a patient who had died while in the ElderCare program.
Category:
Evaluation Tools — Satisfaction/Perception of Care
Source:
University of Pennsylvania
School of Nursing
Hartford Center of Geriatrics
420 Guardian Drive
Philadelphia, PA 19104-6096
www.nursing.upenn.edu
or
www.nursing.upenn.edu/centers/hcgne/links.htm
Contact:
Neville Strumpf, PhD,RN
strumpf@nursing.upenn.edu
How the grantee used this instrument:
This survey was mailed to the families of nursing home residents who had died
within the month. Those in group A were the control, while those in group B
received team intervention from the Genesis ElderCare Research Project. Follow-up
phone calls were made to both groups to urge completion and elicit concerns.
Keywords:
nursing home, long-term care, after death interview, caregiver perception
of care, caregiver survey, satisfaction survey, family perception of care, nursing
home, family members
To use this tool:
You may print and copy this tool for your own use from the website. Please credit
source.
References:
Developed by the University of Pennsylvania School of Nursing and the Genesis
Palliative Care Center for this project.
To view this tool:
Left click on the download link to view the PDF document in your Web browser.
Right-click on the download link to save the document to your computer.
PDF 33 KB / 4 pages (Viewing
PDF files requires downloading and installation of the free Adobe
Acrobat Reader.)
Posted October 2004
University of Pennsylvania overview page
# UP04, type:satisfaction/perception_care
Promoting Excellence in End-of-Life Care was a national program of the Robert Wood Johnson Foundation dedicated to long-term changes in health care institutions to substantially improve care for dying people and their families. Visit PromotingExcellence.org for more resources.
