Promoting Excellence : Family Palliative Care Quality Survey A & B

Name:
University of Pennsylvania School of Nursing/Genesis Eldercare:Family Palliative Care Quality Survey A & B

Description:
The survey assessed the experience of the patient and/or family regarding end-of-life care received by a patient who had died while in the ElderCare program.

Category:
Evaluation Tools — Satisfaction/Perception of Care

Source:
University of Pennsylvania
School of Nursing
Hartford Center of Geriatrics
420 Guardian Drive
Philadelphia, PA 19104-6096
www.nursing.upenn.edu
or
www.nursing.upenn.edu/centers/hcgne/links.htm

Contact:
Neville Strumpf, PhD,RN
[email protected]

How the grantee used this instrument:
This survey was mailed to the families of nursing home residents who had died within the month. Those in group A were the control, while those in group B received team intervention from the Genesis ElderCare Research Project. Follow-up phone calls were made to both groups to urge completion and elicit concerns.

Keywords:
nursing home, long-term care, after death interview, caregiver perception of care, caregiver survey, satisfaction survey, family perception of care, nursing home, family members

To use this tool:
You may print and copy this tool for your own use from the website. Please credit source.

References:
Developed by the University of Pennsylvania School of Nursing and the Genesis Palliative Care Center for this project.

To view this tool:
Left click on the download link to view the PDF document in your Web browser. Right-click on the download link to save the document to your computer.
pdf PDF 33 KB / 4 pages (Viewing PDF files requires downloading and installation of the free Adobe Acrobat Reader.)

Posted October 2004

University of Pennsylvania overview page


# UP04, type:satisfaction/perception_care


Promoting Excellence in End-of-Life Care was a national program of the Robert Wood Johnson Foundation dedicated to long-term changes in health care institutions to substantially improve care for dying people and their families. Visit PromotingExcellence.org for more resources.

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